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Privacy Policy

Last updated: April 2, 2026

1. Introduction

Open Mind Marketing (“we,” “us,” or “our”) operates the website at openmindmarketing.ai. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Information you provide

  • Account data: When you create an account, we collect your email address and any profile information you choose to provide.
  • Payment data: When you subscribe to a paid plan, payment details are collected and processed directly by Stripe. We do not store your full credit card number.
  • Tool inputs: Data you enter into our tools (e.g., listing titles, tags, descriptions) is sent to our servers for processing and is not stored after your session unless required for usage tracking.
  • Contact & waitlist data: If you submit a contact form or join a waitlist, we collect your name, email, and message content.

Information collected automatically

  • Usage data: Pages visited, features used, tool usage counts, and interaction timestamps.
  • Device data: Browser type, operating system, IP address, and general location (country/region level).

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services and tools
  • Process payments and manage subscriptions
  • Track tool usage against plan limits (e.g., free tier limits)
  • Send transactional emails (account confirmations, receipts)
  • Send marketing communications (only with your consent; you can unsubscribe anytime)
  • Respond to support requests and contact form submissions
  • Detect and prevent fraud or abuse

4. Cookie Policy

We use cookies and similar technologies for the following purposes:

  • Essential cookies: Required for authentication and session management (powered by Supabase). These cannot be disabled.
  • Analytics cookies: Help us understand how visitors use our site so we can improve the experience.
  • Preference cookies: Remember your settings and choices across visits.

You can control cookies through your browser settings. Disabling essential cookies may prevent you from using authenticated features.

5. Third-Party Services

We use the following third-party services that may collect or process your data under their own privacy policies:

  • Supabase — Authentication and database hosting. Your account data and usage records are stored in Supabase. Supabase Privacy Policy
  • Stripe — Payment processing. Stripe collects and processes payment information directly. We only receive confirmation of payment status and subscription details. Stripe Privacy Policy
  • Anthropic (Claude AI) — AI-powered tool processing. Text you submit to our AI tools is sent to Anthropic’s API for processing. Anthropic Privacy Policy
  • Vercel — Website hosting and deployment. Vercel Privacy Policy

6. Etsy API Disclaimer

Open Mind Marketing is an independent tool provider and is not affiliated with, endorsed by, or sponsored by Etsy, Inc. Our tools are designed to help sellers optimize their listings, but we make no guarantees about search ranking, sales performance, or compliance with Etsy’s policies. “Etsy” is a trademark of Etsy, Inc.

Any data you provide for Etsy-related tools (listing titles, tags, descriptions) is processed solely to generate optimization suggestions and is not shared with Etsy or any third party beyond our AI processing provider.

7. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are required by law to retain it. Usage analytics are retained in anonymized form.

8. Data Security

We implement industry-standard security measures including encrypted data transmission (TLS/SSL), secure authentication via Supabase, and limited access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, please contact us at support@openmindmarketing.ai.

10. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised “Last updated” date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us: