Question 1

What does Open Mind Marketing do?

Accepted Answer

Open Mind Marketing is an AI-powered marketing platform for local service businesses. We automate SEO, Google Business Profile management, social media, ads, review requests, and lead follow-up — all visible in one dashboard. Instead of juggling multiple agencies and tools, you get one complete system that runs automatically and reports results in plain English.

Question 2

What types of businesses is OMM for?

Accepted Answer

Any local service business that depends on nearby customers — contractors, plumbers, electricians, HVAC companies, dentists, chiropractors, lawyers, landscapers, med spas, and more. If you serve customers in a specific city or region and want to dominate local search, OMM is built for you.

Question 3

What's included in each plan?

Accepted Answer

Starter — get found: foundational GBP optimization, SEO audit, and keyword tracking. Local Presence — stay visible: we handle your social media, citations across 30+ directories, and review automation. Growth — create demand: everything in Local Presence plus ads, a CRM with lead pipeline, and competitor monitoring. Pro — full pipeline: both ad platforms, Sam AI for 24/7 SMS lead response, and AI video ad production. See the Full Feature Comparison table above for the complete breakdown.

Question 4

Is there a contract?

Accepted Answer

No long-term contract. All plans are month-to-month — cancel anytime from your account settings or by emailing hello@openmindmarketing.ai. If you prefer annual billing, you save the equivalent of two months, but there is no penalty for switching or canceling.

Question 5

What's the onboarding fee and what does it cover?

Accepted Answer

A one-time setup fee is charged at signup: $97 on Starter and $397 on all other plans when signing up directly through our site. It covers account configuration, a Google Business Profile audit, initial keyword research, and everything needed to get your first content live. It is charged once and never recurs.

Question 6

What's the 14-day money-back guarantee?

Accepted Answer

We offer a 14-day money-back guarantee on your monthly subscription fee. If you're not satisfied within the first 14 days, email hello@openmindmarketing.ai and we'll refund your subscription — no questions asked. The one-time onboarding fee is non-refundable once setup work has begun.

Question 7

How fast will I see results?

Accepted Answer

Week 1: account setup, a full GBP and website audit, and your kickoff call — social media posts begin within days of setup. Weeks 2–3: content and campaigns go live for your approval. Week 4: your first performance report showing ranking movement and prioritized next steps. Local visibility compounds over 60–90 days as GBP authority, citations, and review volume build on each other.

Question 8

Do I have to approve content before it goes live?

Accepted Answer

Yes — nothing publishes or launches without your explicit approval. Every social post, blog article, GBP post, and ad appears in your dashboard for review before it goes public. You can approve, edit, or decline any piece of content at any time.

Question 9

How does OMM match my brand voice?

Accepted Answer

During onboarding, our AI analyzes your website, Google reviews, and business profile to learn how you communicate — your tone, vocabulary, and what your customers say about you. Every social post, blog, and review response is written in your voice, not generic marketing language. The profile refreshes monthly to stay current.

Feature	Starter	Local Presence	Growth	Pro
Google Business Profile optimization
GBP posts / week	1	2	3	5
GBP photo updates / week Photo frequency depends on assets provided. Upload new project photos regularly to your Assets page to maintain fresh content on your listing.	3	4	5	Daily
AI review responses (brand voice matched)
AI Presence Score + AI readiness
Keywords tracked	10	25	50	75
Blog posts / month (brand voice matched)	4	8	10	12
Social posts / week (brand voice matched)		3	4	4
AI Brand Voice Matching We analyze your website, Google reviews, and business profile to learn your voice. Every post, blog, and review response sounds like you — not a bot.
Citations	Gap list	Built (30+ directories)	Built (30+ directories)	Built (30+ directories)
Review request automation
Website SEO	Audit + foundational fixes	Fixes implemented	Fixes implemented	Fixes implemented
Dedicated SMS number
Ads management			1 platform	Google + Meta
CRM, lead pipeline & call tracking
Sam AI lead response (24/7 SMS)
AI video ad production
Proposal builder
Competitor monitoring	Monthly snapshot	Monthly snapshot	Weekly	Daily
Short videos / month (launching July)		1	2	4
Marketing review call			Quarterly	Monthly
Monthly action plan report
AI chat marketing assistant
Priority support
Team logins	1	2	5	10
One-time setup fee	$97	$397	$397	$397

Simple, Transparent Pricing

Starter

Local Presence

Growth

Pro

Full Feature Comparison

Common Questions

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